Salesforce Automotive Cloud Training Online Certification Course

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Salesforce Automotive Cloud Training Online Certification Course Course Overview

Accelerate your career in automotive sales and service management with Multisoft Systems' Salesforce Automotive Cloud training. Gain hands-on experience in leveraging CRM tools designed specifically for the automotive sector, empowering you to streamline operations and drive growth in today's competitive market.

Salesforce Automotive Cloud training offered by Multisoft Systems equips professionals with essential skills to leverage Salesforce's powerful CRM solutions tailored for the automotive industry. This comprehensive training program dives deep into Salesforce Automotive Cloud functionalities, covering key aspects such as sales and service management, customer engagement, and data-driven insights. Participants will learn how to configure and optimize Salesforce tools specifically designed to meet the unique challenges and opportunities within automotive sales and service environments. The training emphasizes best practices in leveraging CRM technologies to enhance customer relationships, improve operational efficiencies, and drive business growth. Through practical, hands-on exercises and real-world case studies, learners will gain proficiency in customizing Salesforce for automotive-specific processes, integrating with existing systems, and utilizing advanced features to streamline workflows. Multisoft Systems' expert instructors bring extensive industry knowledge and Salesforce expertise to guide participants through a structured learning path, ensuring they acquire both theoretical knowledge and practical skills needed to excel in automotive CRM roles.

Whether you're a sales executive, service manager, or IT professional in the automotive sector, this training provides the foundation to maximize Salesforce Automotive Cloud's capabilities, empowering you to deliver superior customer experiences and achieve organizational success in today's competitive automotive market.

Instructor-led Training Live Online Classes

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Salesforce Automotive Cloud Training Online Certification Course Course curriculum

Curriculum Designed by Experts

Accelerate your career in automotive sales and service management with Multisoft Systems' Salesforce Automotive Cloud training. Gain hands-on experience in leveraging CRM tools designed specifically for the automotive sector, empowering you to streamline operations and drive growth in today's competitive market.

Salesforce Automotive Cloud training offered by Multisoft Systems equips professionals with essential skills to leverage Salesforce's powerful CRM solutions tailored for the automotive industry. This comprehensive training program dives deep into Salesforce Automotive Cloud functionalities, covering key aspects such as sales and service management, customer engagement, and data-driven insights. Participants will learn how to configure and optimize Salesforce tools specifically designed to meet the unique challenges and opportunities within automotive sales and service environments. The training emphasizes best practices in leveraging CRM technologies to enhance customer relationships, improve operational efficiencies, and drive business growth. Through practical, hands-on exercises and real-world case studies, learners will gain proficiency in customizing Salesforce for automotive-specific processes, integrating with existing systems, and utilizing advanced features to streamline workflows. Multisoft Systems' expert instructors bring extensive industry knowledge and Salesforce expertise to guide participants through a structured learning path, ensuring they acquire both theoretical knowledge and practical skills needed to excel in automotive CRM roles.

Whether you're a sales executive, service manager, or IT professional in the automotive sector, this training provides the foundation to maximize Salesforce Automotive Cloud's capabilities, empowering you to deliver superior customer experiences and achieve organizational success in today's competitive automotive market.

  • Understand the core features and functionalities of Salesforce Automotive Cloud.
  • Learn to manage dealer networks and streamline automotive sales processes.
  • Enhance inventory control and after-sales service management.
  • Improve customer engagement and satisfaction through advanced CRM techniques.
  • Utilize analytics and reporting tools to gain insights and make data-driven decisions.
  • Apply best practices and strategies to optimize automotive operations.
  • Gain hands-on experience through practical exercises and real-world scenarios.
  • Develop the skills to implement and customize Salesforce Automotive Cloud solutions.

Course Prerequisite

  • Basic understanding of Salesforce platform functionality
  • Familiarity with CRM concepts and practices
  • Knowledge of automotive industry processes and terminology

Course Target Audience

  • Automotive Consultants
  • Dealership Managers
  • CRM Specialists
  • Business Analysts in Automotive Industry
  • Marketing Managers in Automotive Sector

Course Content

  • Account Relation
  • Assessment Indicator Definition
  • Asset Account Participant
  • Asset Contact Participant
  • Asset Milestone
  • Asset Title
  • Asset Title Party
  • Asset Warranty
  • Claim
  • Claim Coverage
  • Claim Coverage Payment Detail
  • Claim Item
  • Claim Participant
  • Code set
  • Code set Relationship
  • Contact Relation
  • Financial Account

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  • Automotive Cloud Fields on Asset
  • Automotive Cloud Fields on Business Profile
  • Automotive Cloud Fields on Internal Organization Unit
  • Automotive Cloud Fields on Lead
  • Automotive Cloud Fields on Product2

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  • locations, and warranties, refer to these
  • resources.
  • Associated Location
  • Product Attribute
  • Product Attribute Set
  • Product Attribute Set Item
  • Product Attribute Set Product
  • Product Item
  • Product Item Transaction
  • Product Fulfillment Location
  • Product Media
  • Product Request
  • Product Request Line Item
  • Product Transfer
  • Product Warranty Term

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  • REST Reference
  • Resources
  • Request Bodies
  • Response Bodies

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  • Object Hierarchy Relationship
  • Search Criteria Configuration
  • Searchable Obj Data Sync Info
  • Search Result Action Config
  • Contents
  • Settings
  • Industries Automotive Settings
  • Industries Manufacturing Settings
  • Industries Settings

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  • Search Criteria Configuration
  • Searchable Obj Data Sync Info
  • Search Result Action Config

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Salesforce Automotive Cloud Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Salesforce Automotive Cloud Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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360º Learning Solution

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Learning Assessment

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Salesforce Automotive Cloud Training Online Certification Course FAQ's

You will learn to leverage Salesforce's Automotive Cloud platform for sales, service management, and customer engagement in the automotive industry.

Sales managers, service managers, IT professionals, automotive consultants, dealership managers, CRM specialists, and business analysts in the automotive sector.

Yes, participants should have a basic understanding of Salesforce platform functionality, CRM concepts, and knowledge of automotive industry processes.

You will gain hands-on experience, learn best practices in automotive CRM, and enhance your skills to drive sales and optimize service management using Salesforce Automotive Cloud.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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