Salesforce B2B Commerce, formerly known as CloudCraze, offers a powerful platform tailored to enhance the way businesses engage with other businesses through dynamic, digital commerce experiences. This specialized training by Multisoft Systems is designed to equip professionals with the skills needed to effectively implement and manage Salesforce B2B Commerce solutions. Over the course of the training, participants will delve into key aspects such as configuring the commerce platform, managing catalogs, setting up pricing models, and understanding customer segmentation to ensure personalized customer experiences. Learners will also explore how to optimize the customer journey from discovery through fulfillment, leveraging Salesforce's robust analytics to drive decisions and increase sales efficiency. The curriculum includes practical exercises and real-world scenarios that provide a deep understanding of the platform's capabilities and best practices in B2B e-commerce. This training is ideal for project managers, system administrators, and sales operations professionals looking to enhance their digital commerce skills and apply them in a B2B context.
By the end of the course, participants will have a comprehensive understanding of how to use Salesforce B2B Commerce to create seamless, efficient, and scalable online business solutions, making them valuable assets in the digital transformation of any enterprise.