Enroll in BMC Helix CMDB Administration Training by Multisoft Systems to build strong expertise in configuration, reconciliation, integrations, and data modeling. Enhance IT service efficiency, governance, and compliance while mastering best practices. Gain real-world skills with expert-led sessions designed to help professionals advance in IT operations and asset management.
BMC Helix CMDB – Administration Training by Multisoft Systems is designed to equip IT professionals with the knowledge and skills to manage, configure, and optimize the BMC Helix Configuration Management Database (CMDB). The course provides a comprehensive understanding of CMDB architecture, data modeling, reconciliation, normalization, and integration with IT Service Management (ITSM) processes. Participants will learn how to define and manage configuration items (CIs), establish relationships, and maintain data integrity for accurate IT asset and service visibility. Through hands-on labs and real-world scenarios, learners will gain practical expertise in customizing the CMDB environment, automating workflows, and ensuring compliance with organizational governance policies. The training emphasizes troubleshooting, performance optimization, and advanced features of Helix CMDB that support digital enterprises in aligning IT services with business objectives. By mastering reconciliation rules, normalization engines, and integrations with discovery tools, participants will be able to enhance service accuracy, reduce redundancies, and support change management processes effectively.
This course is ideal for system administrators, ITSM consultants, and professionals responsible for IT operations, asset management, and service delivery. On successful completion, learners will be prepared to optimize CMDB usage and contribute to improved decision-making and operational efficiency within their organizations.