BMC Helix ITSM Asset Management Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

BMC Helix ITSM Asset Management Training Course Overview

Advance your career with BMC Helix ITSM - Asset Management training by Multisoft Systems. Gain in-depth skills to manage IT assets efficiently, optimize resource utilization, and ensure compliance. With expert-led sessions and real-world practices, this course empowers you to streamline asset management, reduce costs, and drive organizational IT efficiency.

BMC Helix ITSM – Asset Management training by Multisoft Systems is designed to equip IT professionals with the knowledge and practical skills needed to manage IT assets across their entire lifecycle. This program focuses on helping organizations optimize their IT investments, reduce operational costs, and maintain compliance with industry standards. The course provides a comprehensive understanding of asset management within the BMC Helix ITSM framework, covering key concepts such as asset discovery, tracking, allocation, auditing, and retirement. Participants will learn how to configure and use asset management modules effectively, integrate asset data with other ITSM processes, and leverage best practices for governance and control. With a balance of theoretical concepts and hands-on sessions, learners gain the ability to improve decision-making by maintaining accurate and reliable asset records. Real-world scenarios and guided practice ensure participants can apply their skills directly in workplace environments.

By the end of the training, professionals will be able to streamline asset processes, enhance accountability, and ensure compliance while driving greater value from IT resources. This course is ideal for IT administrators, asset managers, and professionals responsible for IT operations and governance.

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BMC Helix ITSM Asset Management Training Course curriculum

Curriculum Designed by Experts

Advance your career with BMC Helix ITSM - Asset Management training by Multisoft Systems. Gain in-depth skills to manage IT assets efficiently, optimize resource utilization, and ensure compliance. With expert-led sessions and real-world practices, this course empowers you to streamline asset management, reduce costs, and drive organizational IT efficiency.

BMC Helix ITSM – Asset Management training by Multisoft Systems is designed to equip IT professionals with the knowledge and practical skills needed to manage IT assets across their entire lifecycle. This program focuses on helping organizations optimize their IT investments, reduce operational costs, and maintain compliance with industry standards. The course provides a comprehensive understanding of asset management within the BMC Helix ITSM framework, covering key concepts such as asset discovery, tracking, allocation, auditing, and retirement. Participants will learn how to configure and use asset management modules effectively, integrate asset data with other ITSM processes, and leverage best practices for governance and control. With a balance of theoretical concepts and hands-on sessions, learners gain the ability to improve decision-making by maintaining accurate and reliable asset records. Real-world scenarios and guided practice ensure participants can apply their skills directly in workplace environments.

By the end of the training, professionals will be able to streamline asset processes, enhance accountability, and ensure compliance while driving greater value from IT resources. This course is ideal for IT administrators, asset managers, and professionals responsible for IT operations and governance.

  • Understand the fundamentals of BMC Helix ITSM and its Asset Management module.
  • Learn how to track, monitor, and manage IT assets throughout their lifecycle.
  • Gain skills to configure and customize asset management features within Helix ITSM.
  • Integrate asset data with other ITSM processes such as Incident, Change, and Problem Management.
  • Apply best practices for asset governance, compliance, and cost optimization.
  • Develop the ability to generate accurate asset reports and dashboards for better decision-making.
  • Enhance accountability by maintaining reliable and up-to-date asset records.
  • Learn techniques to optimize IT resource utilization and reduce operational costs.
  • Acquire hands-on experience with real-world scenarios and guided practice.

Course Prerequisite

  • Basic understanding of IT Service Management (ITSM) concepts.
  • Familiarity with IT infrastructure, assets, and their lifecycle.
  • Knowledge of database fundamentals and reporting tools.

Course Target Audience

  • IT Asset Managers
  • IT Administrators
  • IT Service Desk Professionals
  • IT Operations Managers
  • ITSM Consultants
  • Compliance Officers
  • Configuration Managers
  • Change & Release Managers
  • System Administrators
  • IT Governance Professionals

Course Content

  • Discover the Asset Console and describe its features in Mid-Tier and Smart IT Consoles
  • Explain various processes involved in Asset lifecycle
  • Describe and create CIs
  • Identify the different functionalities of Asset Management and Smart IT Consoles
  • List the Asset Management personas in Smart IT
  • Describe Smart IT asset types and sub types

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  • Define the roles and responsibilities of configuration administrator
  • Explain the different permissions of configuration administrator
  • Describe the Configuration Management process
  • Classify various Asset Management procedures
  • Discover the Asset Console
  • Identify the features of the Asset Console

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  • Describe the purchasing lifecycle
  • Discover how to place an order
  • Explain the search for a purchase requisition
  • Discuss how to create a new purchase requisition
  • Explain the submit purchase requisition for pricing and approval

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  • Describe the roles and responsibilities of Software Asset Managers
  • Explain the software license management lifecycle
  • Explore the SAM Console
  • Identify license types

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  • Identify the roles and responsibilities of Approvers
  • Explain the role of Approvers in the process flow for Configuration Management
  • Discover how to access Approval Central
  • Discuss various functional areas of Approval Central
  • Describe how to approve and reject purchase requisitions using Approval Central
  • Perform email-based approvals

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  • Identify roles, responsibilities, and permissions of Contract Managers
  • Define contract types
  • Describe contract lifecycle
  • Discover Contract Console

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BMC Helix ITSM Asset Management Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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BMC Helix ITSM Asset Management Corporate Training

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Learning Assessment

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BMC Helix ITSM Asset Management Training FAQ's

This training equips professionals with the knowledge and skills to manage IT assets throughout their lifecycle using BMC Helix ITSM. It covers asset tracking, auditing, compliance, and integration with ITSM processes.

The course is ideal for IT Asset Managers, Administrators, Service Desk Professionals, ITSM Consultants, and Compliance Officers responsible for managing IT resources and governance.

Participants learn to optimize IT asset usage, reduce operational costs, ensure compliance, and enhance decision-making with accurate asset data. The hands-on approach ensures practical, real-world application.

Yes, basic knowledge of ITSM concepts and familiarity with IT assets is recommended. Prior exposure to ITIL® processes or IT operations will be an added advantage.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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