Customization and Configuration in Microsoft Dynamics CRM 2013 training imparts knowledge and skills to meet the business needs. The training focuses on the security along with customization in MS Dynamics CRM. Customization of entities, fields, forms, views, charts and dashboards all are covered here. Participants will also gain understanding on configuring business rules and managing business process flows.
Upon the completion of the training, you will be proficient in the following skillset:
- Design and implement strategies for the customization and development of CRM solutions
- Manage users/teams and configure the security roles to implement security
- Create and modify the Global Option set for customizing fields
- Create and customize different types of relationships between entities
- Define and configure business rules
- Create and configure views, charts and forms for both system and custom entities
- Implement field security and access team templates in Microsoft Dynamics CRM
- Create a multi-entity business process flow to guide users through their work
Target audience
Freshers and professionals having familiarity with the end-user principles of Microsoft Dynamics CRM are the ideal candidates to attend this training.
Prerequisites
Basic understanding of relational database and Microsoft SQL Server is required to get best out of this training.
Exams
After being trained on the above skills, to get official Microsoft Dynamics certification you can attempt for exam MB2-703