Microsoft Dynamics CRM 2016 Customization and Configuration Training
1K+ ReviewsInstructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Microsoft Dynamics CRM 2016 Customization and Configuration Training Course Overview
CRM 2016 is fast emerging as one of the most utilized Customer Relationship Management tool across organizations and industries. An efficient platform for meeting the business requirement, the tool helps in exploring and evaluating teams’ particular needs and manage the tasks accordingly.
The Microsoft® Dynamics CRM 2016 Customization and Configuration training course from Multisoft Systems helps learners build their knowledge and skills on customizing and configuring Microsoft® Dynamics CRM platform. The Dynamics CRM 2016 training is imparted by expert trainer, and includes latest course curriculum and hands-on training on state-of-the-art lab.
The aspirants will explore comprehensive fundamentals and concepts by undergoing the Microsoft® Dynamics CRM 2016 certification training program in customization and configuration:
- Configuring Emails
- Manage Teams
- Define Permissions and Privileges
- Manage Security Hierarchy
- Configure Entity Mapping
- Create Managed and Unmanaged Solutions
- Use Views and Virtualizations
- Understand Business Process Flows
The Microsoft® Dynamics CRM 2016 Customization and Configuration training is ideal for:
- Implementation Consultants
- Technical Support
- System Administrators
Functional knowledge of CRM, CRM 2016 Installation, CRM 2016 Applications, Windows Server, SQL Server, Networking, Exchange, and Outlook.
After being trained in the above skills, to get the official Microsoft Dynamics certification, you can attempt for exam MB2-712.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
Microsoft Dynamics CRM 2016 Customization and Configuration Training Course Content
1. Configure Microsoft Dynamics CRM
- Configure Dynamics CRM settings
- Manage Dynamics CRM security
2. Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields
- Manage Dynamics CRM entities
- Configure field customizations
- Implement entity relationships
3. Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations
- Create and manage Dynamics CRM solutions
- Customize Dynamics CRM forms
- Implement Dynamics CRM views and visualizations
4. Implement business rules, workflows, and business process flows
- Implement and manage business rules
- Implement and manage workflows, dialogs, and custom actions
- Implement and manage business process flows
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Microsoft Dynamics CRM Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Microsoft Dynamics CRM Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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Customized Training
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Mentors
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360º Learning Solution
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Learning Assessment
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Microsoft Dynamics CRM 2016 Customization and Configuration Training Trainer Profile
20+ Years Experienced
Our Microsoft Dynamics CRM Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3150+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
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