Microsoft Dynamics 365 Customizations & Configurations Training
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Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Microsoft Dynamics 365 Customizations & Configurations Training Course Overview
Microsoft Dynamics 365 Customizations & Configurations training teaches you to integrate the digital intelligence of Microsoft Dynamics 365 with sales and customer service management processes. This course on customization of Microsoft dynamics 365 for Sales and CRM focuses on the implementation and understanding of various tools available for personalizing and recreating the Dynamics 365 experience for your specific Sales and Service requirements.
A proper training on Microsoft Dynamics 365 Customizations & Configurations can impart the appropriate knowledge and skill to the participant that can be very helpful in discovering efficiencies for revenue growth. The training also provides an understanding of the following:
- Introduction to Microsoft Dynamics 365
- Advanced Field Customizations
- Customization of Dynamics 365 Solutions
- Customizations for Interactive Service Hub
- Fundamentals of Entity and Field Customizations
This course is ideal for the professionals, who are willing to develop their insight on CRM concepts such as: public and client dealing.
To avail the training on Microsoft Dynamics 365 Customizations & Configurations, the aspirant should have the Basic Understanding of Office 365 and CRM Concepts.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
Microsoft Dynamics 365 Customizations & Configurations Training Course Content
1. Customization in Microsoft Dynamics 365 of Sales & Customer Service (CRM) [81059AE]
- Introduction to Customizing Dynamics 365
- Introduction to Dynamics 365 Solutions
- Entity and Field Customization Basics
- Addition Field Customizations
- Relationships
- Customizing Forms
- Business Rules
- View and Visualizations
- Customizing for Interactive Service Hub
- Customization for Mobile
2. Companion Guide for course 81060AE Configuration in Microsoft Dynamics 365 For Sales and Customer Service
- Configuring Dynamics 365 Module
- The Dynamics 365 Security Model Module
- Implementing Hierarchical Security Module
- Knowledge Management Module
- Introduction to Processes Module
- Business Process Flows Module
- Dynamics 365 and Office 365
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Microsoft Dynamics 365 Customizations Training (MCQ) Assessment
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- Time limits and countdown timers to manage duration.
Microsoft Dynamics 365 Customizations Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Microsoft Dynamics 365 Customizations & Configurations Training Trainer Profile
19+ Years Experienced
Our Microsoft Dynamics 365 Customizations Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3950+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
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