Supporting and Troubleshooting Windows 11 Certification Course

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Supporting and Troubleshooting Windows 11 Certification Course Course Overview

Multisoft Systems' Windows 11 training course is specifically designed for IT professionals who seek to master the intricacies of supporting and troubleshooting Microsoft’s latest operating system. This comprehensive course equips participants with the skills necessary to ensure optimal performance and stability of Windows 11 environments in their organizations. Participants will dive into the core functionalities of Windows 11, learning how to manage system settings, configure security features, and optimize user interfaces for enhanced productivity. The course covers essential troubleshooting methodologies that enable IT professionals to diagnose and resolve common system issues swiftly. Through hands-on labs and real-world scenarios, learners will practice implementing solutions to typical problems that may arise in Windows 11.

This training is ideal for system administrators, support technicians, and other IT roles that require a deep understanding of Windows operating systems. By the end of the course, participants will have gained a robust set of skills that will help them support and troubleshoot Windows 11 effectively, making them valuable assets to their teams and organizations.

Whether aiming to upgrade skills for a current job or seeking to increase employability in a competitive market, this course offers the necessary tools to manage, maintain, and troubleshoot Windows 11 proficiently.

Instructor-led Training Live Online Classes

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Supporting and Troubleshooting Windows 11 Certification Course Course curriculum

Curriculum Designed by Experts

Multisoft Systems' Windows 11 training course is specifically designed for IT professionals who seek to master the intricacies of supporting and troubleshooting Microsoft’s latest operating system. This comprehensive course equips participants with the skills necessary to ensure optimal performance and stability of Windows 11 environments in their organizations. Participants will dive into the core functionalities of Windows 11, learning how to manage system settings, configure security features, and optimize user interfaces for enhanced productivity. The course covers essential troubleshooting methodologies that enable IT professionals to diagnose and resolve common system issues swiftly. Through hands-on labs and real-world scenarios, learners will practice implementing solutions to typical problems that may arise in Windows 11.

This training is ideal for system administrators, support technicians, and other IT roles that require a deep understanding of Windows operating systems. By the end of the course, participants will have gained a robust set of skills that will help them support and troubleshoot Windows 11 effectively, making them valuable assets to their teams and organizations.

Whether aiming to upgrade skills for a current job or seeking to increase employability in a competitive market, this course offers the necessary tools to manage, maintain, and troubleshoot Windows 11 proficiently.

  • Gain a solid understanding of the internal structure and key components of Windows 11.
  • Learn how to configure settings and manage Windows 11 effectively for optimal performance.
  • Master the security protocols of Windows 11, including data protection, user access control, and threat prevention.
  • Develop the skills to diagnose and troubleshoot common issues in Windows 11 environments.
  • Discover strategies for optimizing the OS to enhance system efficiency and user experience.
  • Apply learned skills through practical exercises and real-world scenarios to reinforce problem-solving capabilities.

Course Prerequisite

  • Basic understanding of computer networks and hardware.
  • Familiarity with previous versions of Windows operating systems.
  • Fundamental knowledge of core IT concepts and practices.

Course Target Audience

  • System Administrators
  • IT Support Technicians
  • Desktop Support Specialists
  • Technical Support Specialists
  • Systems Engineers

Course Content

  • Overview of Windows 11
  • New features in Windows 11
  • Highlight significant changes from Windows 10
  • Brief overview of UI changes
  • Includes overview of system architecture, including both Linux and Android subsystems
  • Troubleshooting installation and deployment
  • Overview of required hardware, identifying differences from Windows 10
  • Describe common reasons why devices cannot upgrade to Windows 11
  • Recommendations for typical troubleshooting procedures
  • Introduction to troubleshooting tools
  • Task Manager
  • Resource Monitor
  • Performance Monitor
  • Review of revised Settings app

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  • Overview of administration tools
  • Using Remote Desktop
  • Using Quick Assist
  • Using Windows Admin Center
  • Introduction to Windows PowerShell
  • Remoting with Windows PowerShell
  • Enabling PowerShell Remoting
  • Trusted hosts
  • Introduction to provisioning

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  • Overview of the Windows 11 Recovery Environment
  • Configuring the Registry
  • Troubleshooting startup settings
  • Recovering BitLocker-protected drives
  • Troubleshooting OS service Issues
  • Recovering a computer

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  • Overview of hardware troubleshooting
  • Group Policy settings than can control/inhibit hardware installation
  • Troubleshooting device driver failures

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  • Identifying incorrectly configured network and TCP/IP settings
  • Overview of IPv4 subnet addressing to help identify incorrectly configured devices
  • Determining Network Settings
  • Troubleshooting network connectivity
  • Troubleshooting name resolution
  • Overview of remote access
  • Troubleshooting issues with VPN connectivity

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  • Overview of Group Policy
  • Resolving client-configuration failures and GPO application issues

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  • Overview of: Secure Boot, Trusted Boot, Measured Boot
  • UEFI settings
  • TPM requirements
  • Implementing network security with Windows Defender Firewall and Windows Defender Firewall
  • with Advanced Security
  • Implementing Credential Guard, Exploit Guard, and Application Guard
  • Configuring Windows Hello
  • Troubleshooting sign-in issues

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  • Troubleshooting the application of user settings
  • Configuring and troubleshooting UE-V
  • Configuring and troubleshooting Folder Redirection

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  • Troubleshooting file permissions issues
  • Troubleshooting issues with printers
  • Performing File Recovery in Windows 11

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  • Troubleshooting desktop apps
  • Managing Universal Windows apps
  • Overview of Application Control
  • Troubleshooting AppLocker Policy application
  • Troubleshooting application compatibility Issues
  • Configuring Kiosk mode

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  • Monitoring and troubleshooting Computer Performance
  • Overview of Windows Update
  • Configuring Windows Update for Business
  • Troubleshooting Windows updates

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Supporting and Troubleshooting Windows 11 Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Supporting and Troubleshooting Windows 11 Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Supporting and Troubleshooting Windows 11 Certification Course FAQ's

You will learn how to configure, manage, and troubleshoot Windows 11, focusing on optimizing performance and resolving common issues.

This course is ideal for IT professionals like system administrators, network administrators, and support technicians who need to manage and troubleshoot Windows 11.

Yes, participants should have a basic understanding of computer networks and hardware, familiarity with Windows operating systems, and experience in desktop administration.

Yes, Multisoft Systems provides candidate with the Windows 11 certification at the end of the course to show their excellency in the particular domain.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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