Oracle PeopleSoft CRM Training
1K+ ReviewsInstructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Oracle PeopleSoft CRM Training Course Overview
PeopleSoft-CRM training will explain the basic terminology and concepts used in working on the PeopleSoft CRM applications. The candidates will gain knowledge on managing the customers, companies, workforce, contact information, sites and the tasks. The training will address the process of describing data and effective ways of modifying and viewing the data. Different data models including customer data model, product data model, 360-Degree view,and more are explained in support of examples and hands-on practice. Knowledge and skills of evaluating integration, automation, and configuration options are imparted under the guidance of industry experts.
Upon the completion of the training, you will inculcate the following skills:
- Describe the PeopleSoft Enterprise CRM components and features
- Utilize different navigational aids to maximize efficiency
- Identify the methods of defining data and tables
- Define the association of tables with Business Units and SetIDs
- Develop Tableset sharing architecture
- Manage customer, companies, contact details, sites and other related data
- Use Employee-facing applications and 360-Degree view for managing relationships
- Manage worklists and notifications
- Manage Product definitions, product packages, and installed products
- Evaluate PeopleSoft Enterprise CRM Integration and Configuration Tools
- Developer
- Functional Implementer
- End User
Candidates with working experience in Sales, Marketing, Customer Service can get best out of this training. However, the candidates with a strong interest in CRM can undergo this course.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
Oracle PeopleSoft CRM Training Course Content
1. Business Process Overview
- Describing PeopleSoft Enterprise CRM Common Components
- Describing Customer Management
- Describing Workforce Management
- Describing Product Management
- Describing Common Features
2. Getting Started With CRM
- Describing Sign-in Security Access
- Signing In to PeopleSoft Applications
- Explaining the Features of PeopleSoft Pure Internet Architecture
- Using Navigational Aids to Maximize Efficiency
- Describing Elements of Components
- Describing Search Pages
- Describing Methods for Efficient Searching
3. Viewing and Modifying Data
- Describing Effective Dating
- Describing Action Types
4. Describing Data in Tables
- Describing Types of Tables
- Describing Processing and Default Tables
- Describing Translate Tables
- Describing Transaction and Control Tables
5. Defining Business Units, SetIDs, and Tableset Controls
- Describing the Association of Tables With Business Units and SetIDs
- Setting Up Values in a Control Table
- Developing Tableset Sharing Architecture
6. Working With the Customer Data Model
- Describing the Customer Data Model
7. Managing Customers
- Setting Up Control Values for Customers
- Setting Up Companies
- Setting Up Contact Information
- Setting Up Persons
- Setting Up Sites
- Using Quick Create
8. Managing Worklists and Notifications
- Managing PeopleSoft Enterprise CRM Worklists
- Setting Up and Using Manual Notifications
9. Managing Installed Products
- Describing Installed Products
- Setting Up Installed Product Tracking
- Tracking Installed Products
10. Evaluating Integration, Automation, and Configuration Options
- Describing PeopleSoft Enterprise CRM Integrations
- Describing PeopleSoft Enterprise CRM Configuration Tools
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Oracle PeopleSoft CRM Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Oracle PeopleSoft CRM Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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360º Learning Solution
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Learning Assessment
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Oracle PeopleSoft CRM Training Trainer Profile
20+ Years Experienced
Our Oracle PeopleSoft CRM Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3150+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
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