Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Conversational AI Training Course Overview

Unlock the power of Conversational AI with Multisoft Systems! This comprehensive training dives deep into natural language processing, dialogue design, and AI-driven chatbot development. Learn to build intelligent virtual assistants that elevate customer experience, boost efficiency, and drive automation — empowering you to stay ahead in the AI communication revolution.

Conversational AI is transforming the way humans interact with machines, making digital communication more natural, intelligent, and efficient. The Conversational AI Training by Multisoft Systems is designed to equip learners with in-depth knowledge and practical skills in building intelligent virtual assistants and chatbots. This course covers the fundamentals of Natural Language Processing (NLP), machine learning, speech recognition, intent analysis, and dialogue management systems. Participants will learn how to design, train, and deploy AI-powered conversational agents that can understand context, respond accurately, and continuously learn from user interactions. Through hands-on projects and real-world examples, learners gain exposure to popular frameworks and tools used in conversational AI development, such as Dialogflow, IBM Watson, Microsoft Bot Framework, and Rasa. The course also explores chatbot integration with business systems, multi-channel deployment, and ethical considerations in AI communication.

Whether you are an AI enthusiast, software developer, or business professional aiming to implement conversational systems, this training provides the perfect foundation to master AI-driven customer engagement. By the end of the program, participants will have the expertise to create, manage, and optimize conversational interfaces that enhance user experience, streamline workflows, and drive digital transformation across industries.

Instructor-led Training Live Online Classes

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Conversational AI Training Course curriculum

Curriculum Designed by Experts

Unlock the power of Conversational AI with Multisoft Systems! This comprehensive training dives deep into natural language processing, dialogue design, and AI-driven chatbot development. Learn to build intelligent virtual assistants that elevate customer experience, boost efficiency, and drive automation — empowering you to stay ahead in the AI communication revolution.

Conversational AI is transforming the way humans interact with machines, making digital communication more natural, intelligent, and efficient. The Conversational AI Training by Multisoft Systems is designed to equip learners with in-depth knowledge and practical skills in building intelligent virtual assistants and chatbots. This course covers the fundamentals of Natural Language Processing (NLP), machine learning, speech recognition, intent analysis, and dialogue management systems. Participants will learn how to design, train, and deploy AI-powered conversational agents that can understand context, respond accurately, and continuously learn from user interactions. Through hands-on projects and real-world examples, learners gain exposure to popular frameworks and tools used in conversational AI development, such as Dialogflow, IBM Watson, Microsoft Bot Framework, and Rasa. The course also explores chatbot integration with business systems, multi-channel deployment, and ethical considerations in AI communication.

Whether you are an AI enthusiast, software developer, or business professional aiming to implement conversational systems, this training provides the perfect foundation to master AI-driven customer engagement. By the end of the program, participants will have the expertise to create, manage, and optimize conversational interfaces that enhance user experience, streamline workflows, and drive digital transformation across industries.

  • Understand the fundamentals of Conversational AI and its real-world applications.
  • Learn Natural Language Processing (NLP) concepts, including intent detection and entity recognition.
  • Explore key AI frameworks such as Dialogflow, Rasa, IBM Watson, and Microsoft Bot Framework.
  • Design and develop intelligent chatbots and virtual assistants for various industries.
  • Gain hands-on experience in training conversational models using machine learning techniques.
  • Implement multi-channel chatbot integration (web, mobile, and social platforms).
  • Master dialogue flow design, context handling, and response generation.
  • Learn to evaluate chatbot performance and optimize conversational accuracy.
  • Understand ethical considerations and responsible AI practices in conversational systems.

Course Prerequisite

  • Basic understanding of Artificial Intelligence and Machine Learning concepts
  • Familiarity with Python programming language
  • Fundamental knowledge of Natural Language Processing (NLP) is helpful

Course Target Audience

  • AI and Machine Learning Engineers
  • Data Scientists and NLP Specialists
  • Software Developers and Automation Engineers
  • Chatbot Developers and UI/UX Designers
  • IT Professionals exploring AI-driven technologies
  • Digital Transformation and Innovation Managers
  • Business Analysts and Process Engineers
  • Product Managers and Solution Architects
  • Customer Support and Experience Professionals
  • Students, Researchers, and AI Enthusiasts interested in conversational systems

Course Content

  • Course Introduction 
  • Setting the Stage for Trustworthy Conversational AI 
  • Impact and Risks of Conversational AI Technologies 
  • EU AI Act 
  • NIST AI Risk Management Framework 
  • ISO/IEC 42001 
  • Operational Risk Mitigation Strategies 
  • Synthesis and Conclusions

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Conversational AI Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Conversational AI Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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Customized Training

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Mentors

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360º Learning Solution

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Learning Assessment

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Conversational AI Training FAQ's

Conversational AI refers to technologies that enable computers to understand, process, and respond to human language through text or speech. It powers chatbots, voice assistants, and automated customer support systems.

This course is ideal for developers, AI enthusiasts, data scientists, and professionals looking to build intelligent conversational interfaces or enhance customer interaction automation.

Basic Python programming knowledge is recommended, but the course starts from foundational concepts to ensure beginners can follow along easily.

You will gain hands-on experience with industry-standard tools such as Dialogflow, Rasa, IBM Watson, and Microsoft Bot Framework, along with NLP libraries and APIs.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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