Discover Salesforce Data 360 Fundamentals - SDC101 Training
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Discover Salesforce Data 360 Fundamentals - SDC101 Training Course Overview
Join Discover Salesforce Data 360 Fundamentals (SDC101) training by Multisoft Systems to master customer data platforms and unified profiles. Learn data ingestion, identity resolution, segmentation, and activation through practical sessions. Enroll today to gain job-ready skills and start your training within 24 hours with expert-led guidance and real-world use cases.
Discover Salesforce Data 360 Fundamentals (SDC101) training by Multisoft Systems is designed to help professionals understand how to unify and leverage customer data using Salesforce Data Cloud (formerly Data 360). This course provides a strong foundation in managing and activating customer data to create a comprehensive 360-degree view across multiple touchpoints. The training covers key concepts such as data ingestion, data modeling, identity resolution, segmentation, and data activation. Participants will learn how to integrate data from various sources, standardize it, and build unified customer profiles for improved personalization and decision-making. The course also emphasizes real-time data processing and analytics, enabling businesses to deliver targeted customer experiences.
With hands-on exercises and real-world use cases, learners gain practical experience in implementing Data 360 solutions within Salesforce environments. The program is ideal for data professionals, Salesforce administrators, marketers, and IT specialists looking to enhance their data-driven capabilities. Guided by industry experts, this training ensures a structured learning path, helping participants understand how to transform raw data into actionable insights and drive business growth through smarter customer engagement strategies.
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Discover Salesforce Data 360 Fundamentals - SDC101 Training Course curriculum
Curriculum Designed by Experts
Join Discover Salesforce Data 360 Fundamentals (SDC101) training by Multisoft Systems to master customer data platforms and unified profiles. Learn data ingestion, identity resolution, segmentation, and activation through practical sessions. Enroll today to gain job-ready skills and start your training within 24 hours with expert-led guidance and real-world use cases.
Discover Salesforce Data 360 Fundamentals (SDC101) training by Multisoft Systems is designed to help professionals understand how to unify and leverage customer data using Salesforce Data Cloud (formerly Data 360). This course provides a strong foundation in managing and activating customer data to create a comprehensive 360-degree view across multiple touchpoints. The training covers key concepts such as data ingestion, data modeling, identity resolution, segmentation, and data activation. Participants will learn how to integrate data from various sources, standardize it, and build unified customer profiles for improved personalization and decision-making. The course also emphasizes real-time data processing and analytics, enabling businesses to deliver targeted customer experiences.
With hands-on exercises and real-world use cases, learners gain practical experience in implementing Data 360 solutions within Salesforce environments. The program is ideal for data professionals, Salesforce administrators, marketers, and IT specialists looking to enhance their data-driven capabilities. Guided by industry experts, this training ensures a structured learning path, helping participants understand how to transform raw data into actionable insights and drive business growth through smarter customer engagement strategies.
- Understand the fundamentals of Salesforce Data 360 (Data Cloud)
- Learn how to unify customer data from multiple sources
- Gain knowledge of data ingestion and integration techniques
- Master data modeling and schema design in Data Cloud
- Understand identity resolution and creation of unified customer profiles
- Learn audience segmentation and targeting strategies
- Explore data activation across marketing, sales, and service channels
- Work with real-time data processing and insights generation
- Gain hands-on experience with practical use cases and projects
- Understand data governance, privacy, and compliance best practices
- Improve decision-making using data-driven insights
- Build a strong foundation for advanced Salesforce Data Cloud concepts
Course Prerequisite
- Basic understanding of Salesforce platform and CRM concepts
- Familiarity with data concepts such as databases, tables, and schemas
- Knowledge of data integration or ETL processes
Course Target Audience
- Salesforce Administrators
- Salesforce Developers
- Data Analysts
- Data Engineers
- Marketing Professionals
- CRM Professionals
- Customer Experience (CX) Specialists
- Business Analysts
- IT Professionals
- Digital Transformation Consultants
- Cloud Solution Architects
- Fresh Graduates aspiring for Salesforce/Data careers
Course Content
- Define Salesforce Data Cloud
- Explore Core Capabilities and Benefits
- Navigate Key Features and Functionality
- Examine Data Cloud Use Cases
- Review Provisioning and Configuration Options
- Identify Roles and Permissions
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- Define Key Data Modeling Terminology
- Identify Data Modeling Objects, Fields, and Relationships
- Compare Normalized and Denormalized Data Structures
- Define Primary and Foreign Keys
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- Examine the Salesforce Customer 360 Data Model
- Compare Data Model Types Used in Data Cloud
- Define Data Cloud Object Categorization
- Identify the Functionality of Primary and Foreign Keys in Data Cloud
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- Define the Data Ingestion Process
- Examine Data Space Use Cases
- Identify Data Cloud Connectors and Data Sources
- Explore Data Ingestion Features in Data Cloud
- Define Batch and Streaming Data Transforms for real-time information
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- Define Key Data Harmonization Concepts
- Understand the Value of Data Harmonization
- Explore Data Cloud Mapping Capabilities
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- Define Identity Resolution
- Review the Profile Unification Process
- Identify Key Differences Between a Unified Profile and a Golden Record
- Configure Identity Resolution Rulesets, Match Rules, and Reconciliation Rules
- Inspect Identity Resolution Results
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- Define Calculated Insights
- Define Streaming Insights
- Identify Key Differences Between Calculated and Streaming Insights
- Review Options for Building Insights
- Examine Formula, Calculated Insight, Streaming Insight, and Segment Operator Use Cases
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- Define Key Data Segmentation Terminology
- Create Data Segments in Data Cloud
- Implement Calculated Insights and Suggested Values in Segmentation
- Publish Data Segments Using Activations
- Trigger Targeted Automation and Integrations Using Data Actions
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Discover Salesforce Data 360 Fundamentals SDC101 Training (MCQ) Assessment
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Discover Salesforce Data 360 Fundamentals - SDC101 Training Trainer Profile
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Discover Salesforce Data 360 Fundamentals - SDC101 Training FAQ's
Yes, beginners can enroll with basic knowledge of Salesforce or data concepts. The course starts from fundamentals and gradually moves to advanced topics.
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