Salesforce B2B Commerce (CloudCraze) Training
1K+ ReviewsInstructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Salesforce B2B Commerce (CloudCraze) Training Course Overview
Salesforce B2B Commerce, formerly known as CloudCraze, offers a powerful platform tailored to enhance the way businesses engage with other businesses through dynamic, digital commerce experiences. This specialized training by Multisoft Systems is designed to equip professionals with the skills needed to effectively implement and manage Salesforce B2B Commerce solutions. Over the course of the training, participants will delve into key aspects such as configuring the commerce platform, managing catalogs, setting up pricing models, and understanding customer segmentation to ensure personalized customer experiences. Learners will also explore how to optimize the customer journey from discovery through fulfillment, leveraging Salesforce's robust analytics to drive decisions and increase sales efficiency. The curriculum includes practical exercises and real-world scenarios that provide a deep understanding of the platform's capabilities and best practices in B2B e-commerce. This training is ideal for project managers, system administrators, and sales operations professionals looking to enhance their digital commerce skills and apply them in a B2B context.
By the end of the course, participants will have a comprehensive understanding of how to use Salesforce B2B Commerce to create seamless, efficient, and scalable online business solutions, making them valuable assets in the digital transformation of any enterprise.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
Salesforce B2B Commerce (CloudCraze) Training Course curriculum
Curriculum Designed by Experts
Salesforce B2B Commerce, formerly known as CloudCraze, offers a powerful platform tailored to enhance the way businesses engage with other businesses through dynamic, digital commerce experiences. This specialized training by Multisoft Systems is designed to equip professionals with the skills needed to effectively implement and manage Salesforce B2B Commerce solutions. Over the course of the training, participants will delve into key aspects such as configuring the commerce platform, managing catalogs, setting up pricing models, and understanding customer segmentation to ensure personalized customer experiences. Learners will also explore how to optimize the customer journey from discovery through fulfillment, leveraging Salesforce's robust analytics to drive decisions and increase sales efficiency. The curriculum includes practical exercises and real-world scenarios that provide a deep understanding of the platform's capabilities and best practices in B2B e-commerce. This training is ideal for project managers, system administrators, and sales operations professionals looking to enhance their digital commerce skills and apply them in a B2B context.
By the end of the course, participants will have a comprehensive understanding of how to use Salesforce B2B Commerce to create seamless, efficient, and scalable online business solutions, making them valuable assets in the digital transformation of any enterprise.
- Learn to configure and manage B2B storefronts, product catalogs, and pricing models efficiently.
- Understand the fundamentals of Salesforce B2B Commerce (CloudCraze) and its role in digital commerce.
- Gain expertise in customer segmentation, account hierarchies, and contract-based pricing for personalized experiences.
- Implement workflow automation, order management, and self-service capabilities for B2B buyers.
- Explore Salesforce data modeling, integrations, and analytics to optimize business decisions.
- Develop skills in handling complex purchasing processes, bulk orders, and custom quotes within the platform.
Course Prerequisite
- Basic understanding of Salesforce platform and its ecosystem
- Knowledge of CRM concepts and B2B business models
Course Target Audience
- Salesforce Administrators
- Salesforce Developers
- E-commerce Managers
- Business Analysts
- Project Managers
- Sales and Marketing Professionals
- IT Professionals
- System Integrators
- Consultants
- B2B Commerce Professionals
Course Content
- What is Commerce Cloud - B2B Commerce?
- Managed package installation & Setup Processes
- Admin
- CC Admin,
- Anonymous Checkout,
- User Checkout,
- CSR Checkout,
- Account,
- Contacts,
- Users,
- Related Lists
- Accounts & Pricing
- Account Groups and Price Lists
- Products
- Standard Products,
- Categories,
- Product Specs,
- Filters, and
- Product Relationships
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- Introduction
- Types of Products
- Aggregated,
- Bundle,
- Kit, and
- Dynamic Kit
- Marketing and User Interface Configuration
- Promotions,
- Menus,
- Featured/Spotlight Products,
- Page Sections,
- Page Labels, and
- Localization
- Pricing Strategies
- Tiered Pricing
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- Attribute Driven Commerce
- Subscriptions, and
- Contract Pricing
- Complex Configurations
- Effective Accounts and
- Line Level Independence
- Overview
- Review the technical exercise topics and
- Introduce the class
- Administrative Overview
- Review Key Terms,
- B2B Commerce Architecture and
- Technology Stack,
- User Interface Demo
- Admin
- CC Admin Configuration vs. Code Extension
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- User Interface
- Layout Overrides,
- Subscriber Templates,
- Page Includes,
- Subscriber Pages,
- Handlebar Overrides,
- CloudCraze UI Properties,
- Extending My Account,
- Extending the CloudCraze Checkout Flow,
- Global JavaScript Functions,
- CloudCraze Event Handling,
- Handlebars Functions,
- Localization Functions, and
- Utility Functions and Objects
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Salesforce B2B Commerce (CloudCraze) Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Salesforce B2B Commerce (CloudCraze) Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Salesforce B2B Commerce (CloudCraze) Training Trainer Profile
19+ Years Experienced
Our Salesforce B2B Commerce (CloudCraze) Training Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3950+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
Salesforce B2B Commerce (CloudCraze) Training FAQ's
Salesforce B2B Commerce (formerly CloudCraze) is a digital commerce solution that enables businesses to manage and optimize their B2B sales processes through a seamless online platform.
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