Instructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Salesforce Health Cloud Training Course Overview
Embark on a learning journey with Multisoft Systems’ Salesforce Health Cloud training. Gain deep expertise in healthcare CRM technologies through interactive sessions and hands-on labs. Achieve certifications and empower healthcare organizations with improved patient care and operational excellence.
Salesforce Health Cloud training offered by Multisoft Systems is designed to empower healthcare professionals and organizations by providing a comprehensive understanding of the Salesforce Health Cloud platform. This training course is tailored to those looking to enhance their knowledge in healthcare CRM technologies, aiming to improve patient interactions, data management, and operational efficiencies within the healthcare sector. Participants will learn to navigate the Health Cloud interface, manage patient relationships more effectively, and utilize analytics to make data-driven decisions. The curriculum includes detailed modules on patient and provider relationship management, personalized patient support, and securing patient data in compliance with healthcare regulations like HIPAA.
The training is delivered through a blend of expert-led sessions, practical demonstrations, and hands-on lab exercises, ensuring learners can apply their knowledge in real-world scenarios. This approach helps participants understand how Salesforce Health Cloud can be optimized to support various healthcare workflows, including patient acquisition, care coordination, and wellness management.
Upon completion of the training, participants will be equipped with the skills necessary to implement and manage Salesforce Health Cloud solutions, making them valuable assets to any healthcare organization looking to adopt cutting-edge CRM solutions for better patient care and operational outcomes.
Instructor-led Training Live Online Classes
Suitable batches for you
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Salesforce Health Cloud Training Course curriculum
Curriculum Designed by Experts
Embark on a learning journey with Multisoft Systems’ Salesforce Health Cloud training. Gain deep expertise in healthcare CRM technologies through interactive sessions and hands-on labs. Achieve certifications and empower healthcare organizations with improved patient care and operational excellence.
Salesforce Health Cloud training offered by Multisoft Systems is designed to empower healthcare professionals and organizations by providing a comprehensive understanding of the Salesforce Health Cloud platform. This training course is tailored to those looking to enhance their knowledge in healthcare CRM technologies, aiming to improve patient interactions, data management, and operational efficiencies within the healthcare sector. Participants will learn to navigate the Health Cloud interface, manage patient relationships more effectively, and utilize analytics to make data-driven decisions. The curriculum includes detailed modules on patient and provider relationship management, personalized patient support, and securing patient data in compliance with healthcare regulations like HIPAA.
The training is delivered through a blend of expert-led sessions, practical demonstrations, and hands-on lab exercises, ensuring learners can apply their knowledge in real-world scenarios. This approach helps participants understand how Salesforce Health Cloud can be optimized to support various healthcare workflows, including patient acquisition, care coordination, and wellness management.
Upon completion of the training, participants will be equipped with the skills necessary to implement and manage Salesforce Health Cloud solutions, making them valuable assets to any healthcare organization looking to adopt cutting-edge CRM solutions for better patient care and operational outcomes.
- Gain a comprehensive overview of how the Health Cloud functions, its core components, and its role in the healthcare industry.
- Learn how to effectively manage patient profiles, track health timelines, and coordinate care seamlessly across different stakeholders.
- Understand how to apply privacy standards, including HIPAA, to protect patient information and ensure data security within the Health Cloud.
- Acquire skills to optimize processes such as patient acquisition, case management, and patient outreach through the Health Cloud’s functionalities.
- Learn to customize and extend the functionality of the Health Cloud to meet specific organizational needs through configuration and basic customization tools.
- Participate in hands-on labs and practical exercises to apply concepts in real-world healthcare CRM scenarios.
Course Prerequisite
- Familiarity with the general features and functionality of Salesforce CRM.
- Knowledge of healthcare operations, challenges, and regulatory requirements is beneficial.
- Basic computer literacy and understanding of software applications.
Course Target Audience
- Healthcare Administrators
- Healthcare Consultants
- Medical Data Analysts
- Patient Relationship Managers
- CRM System Implementers in Healthcare
- Health Information Managers
Course Content
- Solution Creation
- Modeling Healthcare
- Design Development
- Capabilities Utilization
- Vertical Design
- Solution Design
- KPIs & Reporting
- Security & Compliance
- Integration Strategy
- Future State Design
- Data Migration Strategy

- Health Cloud Installation
- Health Cloud Configuration
- OmniStudio Configuration
- Customization
- Salesforce Integration
- Security Rules
- Reporting Configuration


Salesforce Health Cloud Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Salesforce Health Cloud Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
Global Clients




Customized Training
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Expert
Mentors
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
360º Learning Solution
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Learning Assessment
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Salesforce Health Cloud Training FAQ's
- Salesforce Health Cloud is a health IT CRM system that integrates patient data into a single platform to provide a comprehensive view of the patient to healthcare providers, helping improve patient outcomes and engagement.
- This training is ideal for healthcare administrators, clinical managers, IT professionals in healthcare, healthcare consultants, medical data analysts, and anyone involved in healthcare CRM systems.
- Participants should have a basic understanding of the Salesforce platform, some experience in the healthcare industry, fundamental IT skills, and an understanding of CRM concepts.
- Yes, participants will get certification from Multisoft Systems after completing the training to validate their expertise in Salesforce Health Cloud.
- To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956
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