Microsoft 365 Administrator Essentials (MS-102) Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Microsoft 365 Administrator Essentials (MS-102) Training Course Overview

The Microsoft 365 Administrator Essentials (MS-102) training by Multisoft Systems equips participants with the necessary skills to manage Microsoft 365 environments effectively. This comprehensive course covers essential topics such as user identity management, security protocols, compliance, and device management within Microsoft 365 services. Designed for IT professionals aiming to excel in cloud administration, the training ensures learners can manage enterprise-wide Microsoft 365 solutions with confidence. Throughout the course, participants will explore core areas such as managing identities using Azure Active Directory (AD), securing Microsoft 365 environments, configuring compliance features, and managing service health. The program also emphasizes hands-on experience with Microsoft 365 administration tools and techniques, providing real-world scenarios to enhance learning. This course serves as a preparation for the MS-102 certification exam, validating skills required to perform administrative tasks efficiently. Upon completion, participants will be equipped to monitor, secure, and support Microsoft 365 services, aligning with best practices.

Whether you are an IT administrator or cloud specialist, this training will boost your expertise and open new career opportunities in cloud infrastructure. With guidance from expert trainers and practical labs, participants will gain the confidence and skills needed to advance in the rapidly growing field of Microsoft 365 administration.

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Microsoft 365 Administrator Essentials (MS-102) Training Course curriculum

Curriculum Designed by Experts

The Microsoft 365 Administrator Essentials (MS-102) training by Multisoft Systems equips participants with the necessary skills to manage Microsoft 365 environments effectively. This comprehensive course covers essential topics such as user identity management, security protocols, compliance, and device management within Microsoft 365 services. Designed for IT professionals aiming to excel in cloud administration, the training ensures learners can manage enterprise-wide Microsoft 365 solutions with confidence. Throughout the course, participants will explore core areas such as managing identities using Azure Active Directory (AD), securing Microsoft 365 environments, configuring compliance features, and managing service health. The program also emphasizes hands-on experience with Microsoft 365 administration tools and techniques, providing real-world scenarios to enhance learning. This course serves as a preparation for the MS-102 certification exam, validating skills required to perform administrative tasks efficiently. Upon completion, participants will be equipped to monitor, secure, and support Microsoft 365 services, aligning with best practices.

Whether you are an IT administrator or cloud specialist, this training will boost your expertise and open new career opportunities in cloud infrastructure. With guidance from expert trainers and practical labs, participants will gain the confidence and skills needed to advance in the rapidly growing field of Microsoft 365 administration.

  • Gain in-depth knowledge of Microsoft 365 services, including Teams, Exchange, and SharePoint administration.
  • Learn to manage identities, roles, and access using Azure Active Directory (AD) and multi-factor authentication (MFA).
  • Understand how to implement and monitor security measures to protect Microsoft 365 environments.
  • Configure and manage compliance tools like Data Loss Prevention (DLP) and Microsoft Purview for regulatory adherence.
  • Develop expertise in managing device policies using Microsoft Intune and ensuring endpoint security.
  • Learn how to handle Microsoft 365 service health and troubleshooting processes.
  • Manage licenses, subscriptions, and resource allocation to ensure operational efficiency.

Course Prerequisite

  • Basic understanding of Microsoft 365 services and products.
  • Familiarity with cloud computing concepts.

Course Target Audience

  • IT Administrators
  • Cloud Administrators
  • System Engineers
  • IT Support Specialists
  • Network Administrators
  • Microsoft 365 Administrators
  • Security and Compliance Officers
  • Azure Administrators
  • Cloud Solution Architects

Course Content

  • Configure your Microsoft 365 experience
  • Manage users, licenses, and mail contacts in Microsoft 365
  • Manage groups in Microsoft 365
  • Add a custom domain in Microsoft 365
  • Configure client connectivity to Microsoft 365

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  • Configure administrative roles in Microsoft 365
  • Manage tenant health and services in Microsoft 365
  • Deploy Microsoft 365 Apps for enterprise
  • Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

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  • Explore identity synchronization
  • Prepare for identity synchronization to Microsoft 365
  • Implement directory synchronization tools
  • Manage synchronized identities
  • Manage secure user access in Microsoft 365 

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  • Examine threat vectors and data breaches
  • Explore the Zero Trust security model
  • Explore security solutions in Microsoft 365 Defender
  • Examine Microsoft Secure Score
  • Examine Privileged Identity Management
  • Examine Azure Identity Protection 

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  • Examine Exchange Online Protection
  • Examine Microsoft Defender for Office 365
  • Manage Safe Attachments
  • Manage Safe Links 

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  • Explore threat intelligence in Microsoft 365 Defender
  • Implement app protection by using Microsoft Defender for Cloud Apps
  • Implement endpoint protection by using Microsoft Defender for Endpoint
  • Implement threat protection by using Microsoft Defender for Office 365 

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  • Examine data governance solutions in Microsoft Purview
  • Explore archiving and records management in Microsoft 365
  • Explore retention in Microsoft 365
  • Explore Microsoft Purview Message Encryption

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  • Explore compliance in Microsoft 365
  • Implement Microsoft Purview Insider Risk Management
  • Implement Microsoft Purview Implementation Barriers
  • Explore Microsoft Purview Data Loss Prevention
  • Implement Microsoft Purview Data Loss Prevention

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  • Implement data classification of sensitive information
  • Explore sensitivity labels
  • Implement sensitivity labels

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Microsoft 365 Administrator Essentials (MS-102) Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Microsoft 365 Administrator Essentials (MS-102) Corporate Training

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Microsoft 365 Administrator Essentials (MS-102) Training FAQ's

The MS-102 certification validates your skills in managing and securing Microsoft 365 environments, including user identity, security, and compliance features.

This course is ideal for IT administrators, cloud administrators, system engineers, network administrators, and anyone aspiring to become a certified Microsoft 365 administrator.

The training covers identity management, security configurations, compliance tools, device management, service health monitoring, and Microsoft 365 tenant configuration.

Yes, basic knowledge of Microsoft 365, networking, and Azure Active Directory (AD) is recommended, along with prior experience with Microsoft 365 workloads.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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